Support Center

Enterprise support for Indelo institutions and prospects.

Use this page to request help with licensing, activation, releases, documentation, pilot planning, installation, synchronization readiness, data migration, and enterprise deployment.

Licence / Activation

Questions about signed licence packages, offline-first activation, public keys, and institution entitlements.

Installation Support

Help planning or troubleshooting Windows application installation and release downloads.

Synchronization Planning

Discussion of teacher spokes, campus hubs, HQ consolidation, file-first sync, and deployment topology.

Pilot Planning

Readiness conversations for schools and school groups preparing an Indelo pilot.

Documentation Request

Requests for publications, architecture notes, trust statements, or deployment materials.

Training / Data Migration

Support for onboarding, import planning, and institutional workflow preparation.

Submit a support request

For existing institution portal users, the preferred path is the restricted Institution Portal. Public requests are routed into the same Indelo support desk for CABS review.

Institution Portal

Existing institutions can sign in and track ticket history.

Open Institution Portal
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